Refund policy
At Aelix Wear, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we are here to help.
Returns
We accept returns within 7 days of delivery. To be eligible for a return, the item must be:
- Unused and unwashed
- In its original condition
- With original tags and packaging intact
Refunds
Once your returned item is received and inspected, we will notify you regarding the approval of your refund.
If approved, the refund will be processed to your original payment method within 5–7 business days.
Exchanges
We offer exchanges for:
- Wrong size
- Damaged product
- Incorrect item received
Exchange requests must be raised within 7 days of delivery.
Non-Returnable Items
The following items are not eligible for return or refund:
- Used or washed products
- Products without tags
- Items damaged after delivery
Shipping
We currently offer free shipping on all orders across India.
Contact Us
For any return, refund, or exchange-related queries, please contact us: